Billing Tariffs
Overview
The Palabra API billing system operates on a minutes-based model for translation services. Users are allocated monthly translation minutes based on their subscription plan, with charges calculated per minute of audio processed.
Core Concepts
- Translation Minutes: Audio processing time measured in minutes
- Maximum Rooms: Limit of concurrent WebRTC LiveKit rooms (translation sessions). Each translation session creates a new room, so this represents how many simultaneous translation sessions a user can have. Users must properly close/finish sessions after creation to free up room slots.
- Maximum Output Languages: Each translation session can output to multiple languages. This limit defines the maximum number of output languages per session. Charges are calculated based on the number of output languages used.
- Monthly Reload: Automatic balance refresh every month (except Enterprise). Important: All remaining minutes from the previous month are discarded - minutes do not stack or carry over.
- Overage: Ability to continue using services beyond allocated minutes (paid plans only)
Tariff Plans Comparison
| Feature | Free Plan | Basic Plan | Pro Plan | Enterprise Plan |
|---|---|---|---|---|
| Monthly Minutes | 30 | 120 (90 + 30 base) | 330 (300 + 30 base) | Custom (manual) |
| Maximum Rooms | 5 | 5 | 5 | Unlimited |
| Maximum Output Languages | 3 | 3 | 3 | Unlimited |
| Overage Allowed | ❌ No | ✅ Yes | ✅ Yes | ✅ Always |
| Voice Clone Limit | 0 | 3 | 3 | 10 |
Free Plan
The default plan for new users providing basic access to Palabra services.
Key Characteristics:
- No charges for usage within the 30-minute limit
- Service stops when minutes are exhausted
- Ideal for personal use and testing
Basic Plan
Entry-level paid plan for regular users with moderate translation needs.
Key Characteristics:
- Includes base 30 free minutes plus 90 paid minutes
- Suitable for small businesses and regular users
Pro Plan
Professional plan for users with higher translation volume requirements.
Key Characteristics:
- Substantial monthly allocation for professional use
- Overage ensures uninterrupted service for critical operations
Enterprise Plan
Customizable plan for organizations with specific requirements and high-volume needs.
Key Characteristics:
- Unlimited rooms and language support
- Suitable for large organizations and API integrations
Ready to Get Started?
Upgrade Your Plan
- Current Users: Upgrade or downgrade your plan anytime through your account dashboard
- Need Higher Limits: Contact our sales team to discuss custom session or language limits
- Enterprise Solutions: Get in touch for volume discounts and custom pricing
Contact Us
Ready to switch plans or need custom limits that exceed our standard offerings?
Sales Team: [email protected]
Support: [email protected]